Red Hat Customer Portal: December 2015 archives

The Customer Portal team here at Red Hat talks A LOT about content. We talk about creating it, serving it, indexing it and maintaining it. The list goes on. One aspect of content we’ve been focusing on a lot lately, and one I talked about in a previous post, is presentation. Even the best, most detailed and accurate content can still fail customers if it’s not presented well. As a result of this insight, we’ve turned our collective eyes toward security content and its presentation in the...