Support for Envoy Filters with Red Hat OpenShift Service Mesh

Updated -

Envoy Filter's in OpenShift Service Mesh

What we Support

  1. Red Hat continues to support Service Mesh with implemented "Envoy Filter" , but Red Hat OpenShift Service Mesh does not support EnvoyFilter configuration except where explicitly documented.
  2. All Technical issues will be investigated , unless issue can't be reproduced without the presence of the Envoy Filter.
  3. Prior to Support team(CEE) analysis of a breaking Red Hat OSSM core-functionality or customer deployment issues - any issue must be reproducible without the Envoy Filter.
  4. Upon investigation, if Red Hat Technical Support identifies Envoy configurations to be the cause or a contributing factor for incidents, then Red Hat may ask the customer to address or revert the Envoy configuration to progress resolution.

What we don't Support

  1. Custom changes in "Envoy Filter" configuration like certain fields modification , add specific filters, or even add entirely new listeners, clusters, etc.
  2. Any configuration that breaks or causes degradation of performance of control plane components and/or applications within the mesh. Users will be responsible for debugging issues caused by their Envoy Filter.

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