Ansible Tower 3.7 and earlier: License Key FAQ

Updated -

Please note that legacy licenses for Ansible Tower versions 3.7 and prior will no longer be created as of November 18, 2024.

Ansible Tower 3.7 and earlier: License Key FAQ

This article contains a list of frequently asked questions about Ansible Tower license keys.

How do I activate an Ansible Tower subscription?

​License keys are not currently available for download on access.redhat.com. Instead, please reach out to ansible-license@redhat.com to request the license key(s). License key files are then imported into the Ansible Tower UI to validate the subscription.
Once the license key is acquired, it should be imported into Tower by following the instructions here: Ansible Tower Quickstart Guide-License.

What if the contact person for the license key is no longer managing Ansible Tower or with the company?

If the license key file needs to be sent to an alternate person, please reach out to ansible-license@redhat.com to coordinate having the license key resent.

Can I split the node count on my license key automatically?

No, you need to reach out to ansible-license@redhat.com to request the split along with the exact details. For example, I've purchased a 1000 node subscription and would like 750 for prod and 250 for dev.

Can I import two license keys into Ansible Tower?

​No, license keys are not cumulative and only one license key file can be valid at any time in a given Ansible Tower cluster.

If I have two license keys, how do I combine them together to be able to import them into Ansible Tower?

License keys purchased on different dates must be co-termed in order to be combined. The earliest of the license key expiration dates will be used. If you need your license keys merged, please reach out to ansible-license@redhat.com.

Is it possible to associate a set of licenses to an organization?

As of 3.5, it is now possible to set a max hosts number on the organization page to set a limit per organization.

How do I obtain a license key for trying out enterprise features of Ansible Tower?

Please see the following article for more information.

How do I upload my Ansible Tower license key from the command line instead of through the UI?

Please see the following article for more information.

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