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如何为 ROSA Classic、ROSA HCP 和 OSD 集群维护和升级创建一个 PROACTIVE 问题单

Solution In Progress - Updated -

Issue

  • 如何在我自己的维护窗口期间获得快速的响应？
  • 如何通知红帽我们计划对集群进行升级或维护，以便在维护窗口期可以获得有效的支持。？
  • 在创建一个主动问题单（proactive case）时，应向红帽支持团队提供哪些信息？
  • [PROACTIVE] ROSA 升级
  • [PROACTIVE] OSD 升级

Environment

  • Red Hat OpenShift Service on AWS (ROSA Classic)
  • Red Hat OpenShift Service on AWS 托管的 Control Planes (ROSA HCP)
  • Red Hat OpenShift Dedicated (OSD)

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