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如何提交一个 Proactive Case [主要文章]

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简介 - 什么是 Proactive Case?

Proactive case 是高级客户向红帽支持提供一个提前通知的计划升级、迁移、打补丁或其他维护活动的一种方式。通常,这些事件发生在常规工作时间之外。
事先了解计划的活动可以使红帽能够确保在您遇到问题时提供正确的信息,以便更好地准备技术支Œ...

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