Red Hat Hyperconverged Infrastructure for Virtualization Life Cycle

Overview

Red Hat has established specific life-cycle policies for the Red Hat Hyperconverged Infrastructure for Virtualization (RHHI-V) product that will allow customers and partners to plan their test cycles, roll-outs, deployments, and implementations. This policy is applicable to all RHHI-V product offerings.

RHHI-V comprises of two major Red Hat Software:

  • Red Hat Virtualization Manager (RHV-M), which provides a centralized management platform for a virtualized environment
  • Red Hat Gluster Storage (RHGS), which provides the Software defined storage

Note: Though RHGS can be installed and configured to work with RHV, this combined installation is not the same as using RHHI-V. The support process for such an install is different from that of RHHI-V

Details

RHHI-V Production Support services will be provided as per the Scope of Coverage policies defined for Red Hat products.

The RHHI-V Product Support Life Cycle Phases are described here:

Full Support Phase:

This phase begins with the General availability of a major version of RHHI-V. During this period, Red Hat will introduce minor releases of RHHI-V, which may deliver new functionality, along with periodic asynchronous errata updates in between the minor releases. The asynchronous updates will deliver Critical and Important Security errata advisories (RHSAs) and Urgent Priority Bug Fix errata advisories (RHBAs) as they are available.

Extended Life Phase (ELP)

During the Extended Life Phase, a RHHI-V subscription provides continued access to previously released content on the Red Hat Customer Portal, as well as other content such as documentation and the Red Hat Knowledgebase. Advice for migrating to currently supported RHHI-V versions may also be provided.

For versions of products in the Extended Life Phase, Red Hat will provide limited ongoing technical support. No bug fixes, security fixes, hardware enablement or root-cause analysis will be available during this phase, and support will be provided on existing installations only. Red Hat reserves the right to terminate the ongoing support in the Extended Life Phase for a particular version of RHHI-V at any time.

Support for Extended Life Phase is provided only for the latest minor release of the product (example 1.7.z where z stands for the latest version).

Life Cycle Dates

The RHHI-V Product Support Life Cycle dates are described here:

Security Updates:

Security updates span the lifecycle phases. Security updates include qualified security issues of Critical or Important impact, as well as select mission-critical bugs. For more information on how the impact of security issues is assessed, please refer to Issue Severity Classification.