Red Hat Ansible Automation Platform on Microsoft Azure Product Lifecycle

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Version Lifecycle

Red Hat Ansible Automation Platform on Microsoft Azure will employ a continuous release approach to versioning, meaning that customers will be upgraded to the latest version that Red Hat supports on a cadence that Red Hat defines. Ansible Automation Platform on Azure cannot be version locked for customers at this time.

As a managed application, Red Hat will provide upgrades to the offering as per the cadence defined below in order to deliver modern application features, product fixes, and security updates.

AAP on Azure Packaging Ansible Automation Platform Seeded Content
Continuously Released outside of AAP version Updated to maintain cadence with the most recently published version of AAP (x.y.z release streams) Continuously Released outside of AAP version

Planned Upgrade Windows

Red Hat has defined windows in which upgrades will occur, and those windows may change over time in an effort to improve service offerings. Every effort will be taken to reduce or eliminate any downtime during these windows. However, these windows are provided to allow for system downtime should it be required.

In the cases where operations require more time than the planned window, then the operation time will have precedence over the defined window time. The "upgrade window" timeline is not synonymous with an expected outage timeline; it defines the time over which upgrades are planned to occur.

Cadence Expected Upgrade Window Time Purpose
Daily 1 hour 2 AM ET CVE patches
Weekly 2 hour 2 AM ET Tuesdays Ansible Automation Platform and infrastructure upgrades.

Note: These windows are only a guidance, and Red Hat reserves the ability to perform platform operations as needed to maintain the health of Ansible on Azure deployments.

Uptime Policy

As a managed application, Red Hat will strive to limit any solution downtime. Red Hat has a team of Site Reliability Engineers (SREs) dedicated to Ansible Automation Platform on Microsoft Azure to provide monitoring and cloud offering support. However, there is no current uptime guarantee for Ansible Automation Platform on Azure. Due to the nature of managed applications, such as resources running on a third-party provider (Microsoft Azure), there may be circumstances that cause downtime that are outside of Red Hat control. Red Hat works closely with Microsoft to deliver a stable and reliable solution.

Scope of Coverage

Support will be provided for use according to the published Scope of Coverage in Appendix 1 of the Red Hat Enterprise Agreement.

As a managed application, Red Hat will support the managed application as currently deployed to customers. Versions that are not actively in use by Ansible Automation Platform on Azure are not supported.

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