In Satellite - Proxy - Client configuration osad always shows offline and seeing jabberd 'dns lookup timed out' errors in /var/log/messages

Solution Unverified - Updated -

Issue

  • We've got a Red Hat Satellite 5.6 with 4 RHN Proxies (v5.6).
  • A client registered to the Satellite via the Proxy works well except for osad which always shows offline on the Satellite. The osad logs on the Client look fine.
  • The jabber related logs on the Satellite look fine as well.
  • However the jabber related logs on the Proxy regularely show the following:
Jun 25 13:48:13 proxy jabberd/s2s[15158]: dns lookup for satellite.example.com timed out
  • I've confirmed that DNS resolution is otherwise working fine with pings and the host command:
[root@proxy ~]# host satellite.example.com
satellite.example.com has address 10.10.116.24
  • I've also added the satellite hostname in the hosts file but the result is the same, the jabber process reports DNS time out.

Environment

  • Red Hat Satellite 5.6
  • Red Hat Satellite Proxy 5.6
  • Red Enterprise Linux 6.5 client

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