Using Satellite search is encountering "Index files missing from search-server" error

Solution Unverified - Updated -

Issue

  • Encountering this error when using the Satellite search function: "Index files missing from search-server. Assuming data exists in database, indexes can be regenerated by running: /usr/sbin/rhn-search cleanindex,
    then restart rhn-search".
  • We clean the index as instructed, but the problem comes back after the indexes have been created.
  • We are using a Satellite 5.6 system with the latest packages described in http://rhn.redhat.com/errata/RHBA-2013-1827.html but the error is still occurring.

Environment

  • Red Hat Satellite 5.6

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