Is it possible for two tokens to be associated with a single UserID in Red Hat Certificate System 8.1?

Solution In Progress - Updated -

Environment

  • Red Hat Certificate System 8.1

Issue

  • When attempting to enroll a token for a user that already has an enrolled token, the enrollment fails but TPS still adds a token entry to the Token Database.

Resolution

  • Current workaround is to delete the failed token enrollment from the tokenDB through the TPS admin interface.
  • Bug 1181667 has been created to address this issue.

Root Cause

  • A single user cannot have two active tokens assigned.

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