Jabberd is failing with the error: "error: XML parse error (syntax error)"

Solution Verified - Updated -

Issue

  • Jabberd services are failing with the error below:
Jun  3 09:14:05 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55784] incoming connection
Jun  3 09:14:05 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55784] error: XML parse error (not well-formed (invalid token))
Jun  3 09:14:05 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55784] disconnect, packets: 0
Jun  3 09:14:05 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55785] incoming connection
Jun  3 09:14:09 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55785] error: XML parse error (syntax error)
Jun  3 09:14:09 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55785] disconnect, packets: 0
Jun  3 09:14:09 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55845] incoming connection
Jun  3 09:14:14 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55845] error: XML parse error (syntax error)
Jun  3 09:14:14 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55845] disconnect, packets: 0
Jun  3 09:14:14 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55944] incoming connection
Jun  3 09:14:14 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55944] error: XML parse error (not well-formed (invalid token))
Jun  3 09:14:14 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55944] disconnect, packets: 0
Jun  3 09:14:14 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55945] incoming connection
Jun  3 09:14:14 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55945] error: XML parse error (not well-formed (invalid token))
Jun  3 09:14:14 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55945] disconnect, packets: 0
Jun  3 09:14:14 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55946] incoming connection
Jun  3 09:14:27 HOSNTAMEREDACTED jabberd/s2s[5787]: [8] [IPREDACTED240.241, port=55946] disconnect, packets: 0

Environment

  • Red Hat Network Satellite 5.4
  • Red Hat Network Satellite 5.5
  • Red Hat Satellite 5.6

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