5.10 doesn't appear in the version selection dropdown when registering with RHSM via the customer portal

Solution In Progress - Updated -


  • Red Hat Customer Portal


When registering with RHSM through the customer portal, RHEL version 5.10 doesn't appear in the version selection drop down menu.


  • No resolution yet

  • Workaround:

  1. Register your system manually from the command line using subscription-manager
  2. Log in to customer portal and select the appropriate entitlement for your system

Root Cause

This solution is part of Red Hat’s fast-track publication program, providing a huge library of solutions that Red Hat engineers have created while supporting our customers. To give you the knowledge you need the instant it becomes available, these articles may be presented in a raw and unedited form.