How to Open a Proactive Case for ARO Cluster Maintenance and Upgrades

Solution Verified - Updated -

Issue

  • How can I receive quick response times for my maintenance windows?
  • How to notify Red Hat of upgrades or maintenance taking place on a cluster, so appropriate support resources are aware and available?
  • What information should be provided to Red Hat support when opening a proactive case?
  • [PROACTIVE] ARO Upgrade

Environment

  • Azure Red Hat OpenShift (ARO) 4

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content