ACM observability-addon remains in progressing status with mca and work configs mismatch error message

Solution Verified - Updated -

Issue

  • In the ACM console, under Infrastructure > Clusters all managed clusters display the observability-controller in a Progressing state. The status message indicates: progressing... mca and work configs mismatch.

Environment

  • Red Hat OpenShift Container Platform (RHOCP) 4.18.22
  • Red Hat Advanced Cluster Management for Kubernetes (RHACM) 2.14.0

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