SMBv2 share intermittently returns "Input/output error" after idle periods for specific users on RHEL 7

Solution Verified - Updated -

Issue

  • An SMBv2+ share returns an Input/output error when accessed by certain users following an idle period.
  • When the error CIFS VFS: Unexpected lookup error -5 appears in the logs, shares must be remounted to regain access.

Environment

  • Red Hat Enterprise Linux 7
  • SMBv2+

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