Red Hat Satellite 6: After RHEL 9 host provisioning, syntax issue found in chrony.conf file when defining multiple NTP servers in a "Global parameter"

Solution Verified - Updated -

Environment

Red Hat Satellite 6

Issue

  • Defining multiple ntp server in a Global parameter, separated with (comma) , breaks the syntax in the /etc/chrony.conf file on RHEL 9 host provisioned through Red Hat Satellite 6

Resolution

  • This issue has been reported to the Red Hat Engineering team via JIRA SAT-40736 and is under investigation at present.

  • As a workaround, modify the Kickstart Default provisioining template and update the os_major from <9 to <=10 as shown below:

    <% if rhel_compatible && os_major <=10 -%>
timezone -utc <%= host_param('time-zone') || 'UTC' %> <%= host_param('ntp-server') ? "-ntpservers # {host_param('ntp-server')}
" : '' %>
<% else -%>

  • Reach out to the Red Hat Technical Support, if the issue still persists and further investigation is required.

For more KB articles/solutions related to Red Hat Satellite 6.x Provisioning Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x Provisioning related Issues

Diagnostic Steps

  • After provisioning the RHEL 9 host with two ntp-server defined in a single Global Parameter, it creates the ntp server entry in a single line in /etc/chrony.conf instead of multiple lines.

    # cat /etc/chrony.conf
...
server ntpserver1.example.com, ntpserver2.example.com

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