Systems running Fidelis Endpoint Agent experience abrupt resets with the message: "watchdog0: watchdog did not stop!"
Issue
- Systems running Fidelis Endpoint Agent experience abrupt resets with the message: "watchdog0: watchdog did not stop!"
- On HPE ProLiant systems, an abrupt kernel panic occurs with the following messages in the logs:
[22300919.054545] watchdog: watchdog0: watchdog did not stop!
[22300919.055250] watchdog: watchdog0: watchdog did not stop!
...
[22300940.176443] Kernel panic - not syncing: 02: An NMI occurred. Depending on your system the reason for the NMI is logged in any one of the following resources:
[22300940.176447] 1. Integrated Management Log (IML)
[22300940.176448] 2. OA Syslog
[22300940.176448] 3. OA Forward Progress Log
[22300940.176449] 4. iLO Event Log
[22300940.176450] CPU: 0 PID: 0 Comm: swapper/0 Kdump: loaded Not tainted 4.18.0-513.24.1.el8_9.x86_64 #1
[22300940.176452] Hardware name: HPE ProLiant DL560 Gen10/ProLiant DL560 Gen10, BIOS U34 03/08/2022
[22300940.176453] Call Trace:
[22300940.176453] <NMI>
[22300940.176454] dump_stack+0x41/0x60
[22300940.176454] panic+0xe7/0x2ac
[22300940.176455] ? native_apic_msr_write+0x27/0x30
[22300940.176456] nmi_panic.cold.11+0xc/0xc
[22300940.176457] hpwdt_pretimeout+0x7f/0xc6 [hpwdt]
[22300940.176457] nmi_handle+0x63/0x110
[22300940.176458] unknown_nmi_error+0x16/0x30
[22300940.176458] do_nmi+0x1af/0x220
[22300940.176459] end_repeat_nmi+0x16/0x69
[22300940.176459] RIP: 0010:intel_idle_ibrs+0x95/0x120
[22300940.176460] Code: 40 dc 01 00 48 89 d1 0f 01 c8 48 8b 00 a8 08 75 19 0f 1f 44 00 00 0f 00 2d f4 e1 68 00 c1 ee 18 b9 01 00 00 00 89 f0 0f 01 c9 <65> 48 8b 04 25 40 dc 01 00 f0 80 60 02 df f0 83 44 24 fc 00 48 8b
[22300940.176461] RSP: 0018:ffffffff98403e18 EFLAGS: 00000002
[22300940.176463] RAX: 0000000000000020 RBX: 0000000000000001 RCX: 0000000000000001
[22300940.176464] RDX: 0000000000000000 RSI: 0000000000000020 RDI: 0000000000000001
[22300940.176465] RBP: 0000000000000003 R08: 0000000000000002 R09: 0000000000032940
[22300940.176466] R10: 015ca86e7fa211cc R11: ffff8c4f7f431dc4 R12: ffffffff988c62e0
[22300940.176467] R13: ffffffff988c62e0 R14: 0000000000000003 R15: 0000000000000003
[22300940.176467] ? intel_idle_ibrs+0x95/0x120
[22300940.176468] ? intel_idle_ibrs+0x95/0x120
[22300940.176469] </NMI>
[22300940.176469] cpuidle_enter_state+0x86/0x470
[22300940.176470] cpuidle_enter+0x2c/0x40
[22300940.176470] do_idle+0x26f/0x2d0
[22300940.176470] cpu_startup_entry+0x6f/0x80
[22300940.176471] start_kernel+0x522/0x546
[22300940.176471] secondary_startup_64_no_verify+0xd2/0xdb
Environment
- Red Hat Enterprise Linux 8,9
- Fidelis Endpoint Protection
- HP ProLiant systems with the
hpwdtkernel module loaded - Dell PowerEdge systems with the
iTCO_wdtkernel module loaded
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