HBA cards are reported as down due to a firmware issue

Solution In Progress - Updated -

Issue

System reported disks in read only mode and the HBA card reported errors similar to:

Jun 25 13:49:00 ct3racp402 kernel: sd 4:0:3:5: rejecting I/O to offline device
Jun 25 13:49:00 ct3racp402 kernel: sd 4:0:3:5: rejecting I/O to offline device
Jun 25 13:49:00 ct3racp402 kernel: sd 4:0:3:5: rejecting I/O to offline device
Jun 25 13:49:00 ct3racp402 kernel: sd 4:0:3:9: rejecting I/O to offline device
Jun 25 13:49:00 ct3racp402 kernel: sd 4:0:3:9: rejecting I/O to offline device
Jun 25 13:49:00 ct3racp402 kernel: sd 4:0:3:9: rejecting I/O to offline device
Jun 25 13:49:00 ct3racp402 kernel: sd 4:0:3:42: rejecting I/O to offline device
Jun 25 13:49:00 ct3racp402 kernel: sd 4:0:3:42: rejecting I/O to offline device
Jun 25 13:49:00 ct3racp402 kernel: sd 4:0:3:42: rejecting I/O to offline device

Environment

  • Red Hat Enterprise Linux
  • HPE Superdome Flex 280
  • HBA network card HPE SN1610Q

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