Running insights-client command fails with SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED].

Solution Verified - Updated -

Issue

  • Below error is reported when running insights-client:

    # insights-client
HTTPSConnectionPool(host='subscription.rhn.redhat.com', port=443): Max retries exceeded with url: /redhat_access/r/insights/v1/static/release/insights-core.el8.egg (Caused by SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:897)'),))
The Insights API could not be reached.
Starting to collect Insights data for client.example.com

Environment

  • Red Hat Insights
  • Red Hat Enterprise Linux

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