Capsule sync fails with error ERF12-7885 [ProxyAPI::ProxyException]: Unable to fetch logs ([Errno::EHOSTUNREACH]: Failed to open TCP connection to capsule.example.com:9090 (No route to host - connect(2) for "capsule.example.com" port 9090))
Issue
- After the Capsule sync reaches a certain percentage, it fails with the following errors.
-
From the Satellite webui under
Infrastructure --> Capsule--> capsule.example.com2025-03-26T12:22:39 [I|app|500e8deb] Backtrace for 'Failed to failed_modules' error (Foreman::WrappedException): ERF50-5345 [Foreman::WrappedException]: Unable to connect ([ProxyAPI::ProxyException]: ERF12-7885 [ProxyAPI::ProxyException]: Unable to fetch logs ([Errno::EHOSTUNREACH]: Failed to open TCP connection to capsule.example.com:9090 (No route to host - connect(2) for "capsule.example.com" port 9090)) for Capsule https:// capsule.example.com:9090/logs)capsule.example.com is unreachable. Failed to open TCP connection to capsule.example.com:443 (No route to host - connect(2) for capsule.example.com" port 443) - High memory and CPU utilization on the Capsule server.
Environment
- Red Hat Satellite 6
- Red Hat Capsule 6
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