Email received from Red Hat with subject "Action required to correct usage reporting on AWS and Azure".

Solution Verified - Updated -

Issue

  • Getting email from Red Hat which states below content:-

    We have discovered errors in our previous instructions for activating usage tracking for Red Hat Enterprise Linux 7 Extended Lifecycle Support (RHEL 7 ELS) offerings within the Microsoft Azure and Amazon Web Services (AWS) cloud marketplaces. These inaccuracies led to misconfigured customer accounts linked to the cloud provider. Instances set up using these guidelines do not accurately report your usage data.
    
    We’ve identified one or more instances connected with your account that fall within this affected group.
    

Environment

  • Red Hat Enterprise Linux 7
  • Red Hat Enterprise Linux Extended Life Cycle Support
  • Red Hat Hybrid Cloud Console
  • Amazon Web Services
  • Microsoft Azure

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content