hammer ping shows candlepin in FAIL status with error Message: SSL_connect returned=1 errno=0 state=error: certificate verify failed (unable to get local issuer certificate) on Red Hat Satellite

Solution Verified - Updated -

Issue

  • hammer ping fails with the below mentioned error:

    # hammer ping
    database:
        Status:          ok
        Server Response: Duration: 0ms
    katello_agent:
        Status:          ok
        message:         0 Processed, 0 Failed
        Server Response: Duration: 0ms
    candlepin:
        Status:          FAIL
        Server Response: Message: SSL_connect returned=1 errno=0 state=error: certificate verify failed (unable to get local issuer certificate)
    candlepin_auth:
        Status:          FAIL
        Server Response: Message: Katello::Errors::CandlepinNotRunning
    candlepin_events:
        Status:          FAIL
        message:         Not running
        Server Response: Duration: 1ms
    katello_events:
        Status:          ok
        message:         0 Processed, 0 Failed
        Server Response: Duration: 0ms
    pulp3:
        Status:          ok
        Server Response: Duration: 246ms
    pulp3_content:
        Status:          ok
        Server Response: Duration: 258ms
    foreman_tasks:
        Status:          ok
        Server Response: Duration: 3ms
    

Environment

  • Red Hat Satellite 6

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