Upgrading Red Hat Satellite/Capsule Server fails with "The system encoding is not set to UTF-8" error

Solution Verified - Updated -

Issue

  • Upgrading Capsule server fails with the below error:

    The system encoding is not set to UTF-8.
    Your system does not meet configuration criteria
                                              [FAIL]
    Failed executing foreman-installer, exit status 20
    --------------------------------------------------------------------------------
    Scenario [Migration scripts] failed.
    
    The following steps ended up in failing state:
    
     [installer-run]
    
    

Environment

  • Red Hat Satellite 6
  • Red Hat Satellite Capsule

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