The Database service was reported as down during the health check and upgrade process even though the Red Hat Satellite server was functioning properly.
Issue
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Internal checks for upgrade tasks indicate the database is down but Red Hat Satellite is functioning correctly.
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Running the
satellite-maintaincommands results in several checks failing unexpectedly. -
satellite-maintain health checkfails with below error.# satellite-maintain health check Running preparation steps required to run the next scenarios ================================================================================ Check whether all services are running: [OK] -------------------------------------------------------------------------------- Running ForemanMaintain::Scenario::FilteredScenario ================================================================================ Check number of fact names in database: [FAIL] Please check whether database service is up & running state. -------------------------------------------------------------------------------- Check whether all services are running: [OK] -------------------------------------------------------------------------------- Check whether all services are running using the ping call: [OK] -------------------------------------------------------------------------------- Check for paused tasks: [FAIL] Please check whether database service is up & running state. -------------------------------------------------------------------------------- Check whether system is self-registered or not: [OK] -------------------------------------------------------------------------------- Scenario [ForemanMaintain::Scenario::FilteredScenario] failed.
Environment
- Red Hat Satellite 6.15
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