Configuration of Cloud Connector in Red Hat Satellite Server 6 fails with error "User account is disabled, please contact your administrator".

Solution Verified - Updated -

Issue

  • Configuration of Cloud Connector in the Satellite Server Web UI fails:

    TASK [redhat.satellite_operations.cloud_connector : Set client ID in Satellite] ***
    32:
    fatal: [satellite.example.com]: FAILED! => {"apipie_checksum": "xxxxxxxxxxxaf0af6cdf030d3bxxxxxxxx", "cache_control": "no-cache", "changed": false, "connection": "close", "content_security_policy": "default-src 'self'; child-src 'self'; connect-src 'self' ws: wss:; img-src 'self' data:; script-src 'unsafe-eval' 'unsafe-inline' 'self'; style-src 'unsafe-inline' 'self'", "content_type": "application/json; charset=utf-8", "date": "Thu, 31 Oct 2024 11:17:02 GMT", "elapsed": 0, "json": {"error": {"message": "User account is disabled, please contact your administrator"}}, "msg": "Status code was 401 and not [200]: HTTP Error 401: Unauthorized", "redirected": false, "server": "Apache", "set_cookie": "_session_id=xxxxxxxxxxxcc3e9dd5bd08f9f01113; path=/; secure; HttpOnly; SameSite=Lax", "status": 401, "strict_transport_security": "max-age=631139040; includeSubdomains", "transfer_encoding": "chunked", "url": "https://satellite.example.com/api/settings/rhc_instance_id", "via": "1.1 satellite.example.com", "x_content_type_options": "nosniff", "x_download_options": "noopen", "x_frame_options": "sameorigin", "x_permitted_cross_domain_policies": "none", "x_request_id": "xxxxxx-1f9c-4860-8f9b-xxxxxx", "x_runtime": "0.226209", "x_xss_protection": "1; mode=block"}
    

Environment

  • Red Hat Satellite 6.11 and above

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