Telemeter client containers cannot communicate cluster status to RedHat

Solution Verified - Updated -

Issue

For an RHOCP cluster using proxy to reach to outside network, telemeter-client containers cannot communicate cluster status to RedHat due to:

level=info caller=main.go:301 ts=2024-09-10T22:45:07.912289253Z msg="starting telemeter-client" from=https://prometheus-k8s.openshift-monitoring.svc:9092 to=https://infogw.api.openshift.com listen=localhost:8080

level=error caller=forwarder.go:296 ts=2024-07-25T02:20:45.313851523Z component=forwarder/worker msg="unable to forward results" err="gateway server reported unexpected error code: 503: <HTML>\r\n<HEAD>\r\n\r\n<TITLE>Network Error</TITLE>\r\n\r\n\r\n<style>\r\nbody {\r\n   font: 80% tahoma, verdana, helvetica, arial, sans-serif;\r\n   color: #333;\r\n}\r\n\r\ntd\r\n{\r\n   font: 80% tahoma, verdana, helvetica, arial, sans-serif;\r\n}\r\n\r\n.footer, #sub-footer\r\n{\r\n   font-size: .85em;\r\n}\r\n\r\n\r\n/* ------------------------------- =sub-footer */\r\n#sub-footer {\r\n   margin: 1em 0 0 0;\r\n   padding: 12px 5px;\r\n   background-color: #D9D3C2;\r\n   clear: both;\r\n   color: #fff;\r\n   border-top: 4px solid #000000;\r\n   float: left; width: 100%; }\r\n\r\n#sub-footer a\r\n{\r\n   color:#fff;\r\n   font-size: 1.2em;\r\n   font-weight:bold;\r\n   padding: 15px;}\r\n\r\n/* ------------------------------- END sub-footer */\r\n\r\n\r\n/* ------------------------------- =footer styles */\r\n.footer a, .footer a:link, ul.footer li a:visited, #sub-footer a, sub-footer a:link {color: #fff;}\r\n.footer a:hover, .footer a:focus, #sub-footer a:hover, #sub-footer a:focus {color: #edb148;}\r\n\r\ndiv.footer {\r\n   color:#000;\r\n   padding: 5 0 5px 200px;\r\n   margin: 0;\r\n   border-top: 2px"

Environment

  • Red Hat OpenShift Container Platform (RHOCP)
    • 4

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