MGR_MODULE_ERROR: 2 mgr modules have failed || Unable to access Ceph dashboard and Prometheus portal

Solution Verified - Updated -

Issue

  • Ceph MGR modules Dashboard and Prometheus are failed to run. As a result Ceph is reporting below health error message:

    HEALTH_ERR 2 mgr modules have failed
    [ERR] MGR_MODULE_ERROR: 2 mgr modules have failed
    Module 'dashboard' has failed: OSError("No socket could be created -- (('x.x.x.x', 8443): [Errno 99] Cannot assign requested address)",)
    Module 'prometheus' has failed: OSError("No socket could be created -- (('x.x.x.x', 9283): [Errno 99] Cannot assign requested address)",)
    

Environment

  • Red Hat Ceph Storage (RHCS) 5, 6, 7, 8

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