Openshift IPI install on IBM Cloud fails with ingress degraded

Solution Verified - Updated -

Issue

  • Installation fails with ingress operator degraded and *.apps DNS record is not created.

    [acapriot@acapriot-thinkpadp1gen4i ibmcloud]$ oc --kubeconfig=install-dir/auth/kubeconfig  get co ingress
NAME  VERSION   AVAILABLE   PROGRESSING   DEGRADED   SINCE   MESSAGE
ingress         False   True      True   48m The "default" ingress controller reports Available=False: IngressControllerUnavailable: One or more status conditions indicate unavailable: DNSReady=False (NoZones: The record isn't present in any zones.)

Environment

  • Red Hat OpenShift Container Platform (RHOCP)
    • 4.16
  • IBM Cloud

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