Getting PulpCertguardClient::ApiError Error message: when performing Red Hat Satellite Capsule synchronize.

Solution Verified - Updated -

Issue

  • The Red Hat Capsule sync task is failing with the following error:

    Last sync failed: Error message: the server returns an error HTTP status code: 403 Response headers: {"Date"=>"Wed, 17 Jul 2024 11:01:20 GMT", "Server"=>"gunicorn", "Content-Type"=>"application/json", "Vary"=>"Accept,Cookie", "Allow"=>"GET, POST, HEAD, OPTIONS", "X-Frame-Options"=>"DENY", "Content-Length"=>"58", "X-Content-Type-Options"=>"nosniff", "Referrer-Policy"=>"same-origin", "Correlation-ID"=>"51150748-XXXX-XXXX-be43-c5ba079a796b", "Access-Control-Expose-Headers"=>"Correlation-ID", "Via"=>"1.1 capsule.example.com"} Response body: {"detail":"Authentication credentials were not provided."}
    

Environment

  • Red Hat Satellite 6
  • Red Hat Satellite Capsule 6

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