Red Hat Satellite 6 installation failed with the error "Puppet User resource 'tomcat' failed"

Solution Verified - Updated -

Issue

  • During the installation of Red Hat Satellite 6, the satellite-installer command failed with the following error:

    # satellite-installer --scenario satellite  --foreman-initial-organization "RedHat"  --foreman-initial-location 
    "India"  --foreman-initial-admin-username admin  --foreman-initial-admin-password ***
    ...
    
    [ERROR ] [configure] Could not set gid on user[tomcat]: Execution of '/sbin/usermod -g 91 tomcat' returned 6: usermod: user 'tomcat' does not exist in /etc/passwd
    [ERROR ] [configure] /Stage[main]/Candlepin::Config/User[tomcat]/gid: change from 1002 to 'tomcat' failed: Could not set gid on user[tomcat]: Execution of '/sbin/usermod -g 91 tomcat' returned 6: usermod: user 'tomcat' does not exist in /etc/passwd
    [...]
    Error 1: Puppet User resource 'tomcat' failed. Logs:
    /Stage[main]/Candlepin::Config/User[tomcat]
    Adding autorequire relationship with Group[tomcat]
    Starting to evaluate the resource (214 of XYZ)
    Evaluated in 0.03 seconds
    /Stage[main]/Candlepin::Config/User[tomcat]/gid
    change from 1002 to 'tomcat' failed: Could not set gid on user[tomcat]: Execution of '/sbin/usermod -g 91 tomcat' returned 6: usermod: user 'tomcat' does not exist in /etc/passwd
    

Environment

  • Red Hat Satellite 6

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