AWS EC2 instance is listed only as a "Virtual System" instead of "Virtual System - AWS" in customer portal and reported as "Virtual" instead of "Public cloud AWS" in subscription watch

Solution Verified - Updated -

Issue

  • Why AWS EC2 instance is listed only as a Virtual System instead of Virtual System - AWS in customer portal and reported as Virtual instead of Public cloud AWS in subscription watch ?

Environment

  • Amazon Web Sevice (AWS)
  • Red Hat Customer Portal
  • Red Hat Hybrid Cloud Console

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content