The Kernel panic with general protection fault, probably for non-canonical address due to involvement of Veritas module

Solution Verified - Updated -

Issue

  • The kernel panic reboot with following message general protection fault, probably for non-canonical address
  • The kernel panic in dmp_update_stats() while running in the code section of third-party kernel module vxdmp
  • Kernel panic with the following call traces :
[114701.989543] general protection fault, probably for non-canonical address 0x31312d316464312d: 0000 [#1] SMP PTI
[114701.989647] CPU: 8 PID: 6885 Comm: dmpdaemon Kdump: loaded Tainted: P           OE    --------- -  - 4.18.0-477.21.1.el8_8.x86_64 #1
[114701.989729] Hardware name: HP Synergy 480 Gen9/Synergy 480 Gen9 Compute Module, BIOS I37 04/29/2021
[114701.989789] RIP: 0010:dmp_update_stats.part.5+0xf1/0x480 [vxdmp]
[114701.989880] Code: 00 49 83 40 58 01 48 83 c5 01 48 39 e9 74 8f 48 8b 54 24 20 48 8d 44 ad 00 4c 8d 34 c5 00 00 00 00 48 8b 04 c2 48 85 c0 74 dc <4c> 63 68 2c 48 8b 35 f4 95 04 00 4c 89 ea 48 c1 e2 04 4c 29 ea 4c
[114701.990008] RSP: 0018:ffffa1eb8e607e30 EFLAGS: 00010206
[114701.990050] RAX: 31312d316464312d RBX: ffff8be56de0fe80 RCX: 0000000000000e6b
[114701.990109] RDX: ffff8be573400000 RSI: 0000000000000282 RDI: 0000000000000282
[114701.990158] RBP: 0000000000000000 R08: 0000000000000028 R09: 0000000000000000
[114701.990207] R10: ffffffff855b4860 R11: 000068515c9665c0 R12: ffff8be56de0fa80
[114701.990256] R13: 0000000000000028 R14: 0000000000000000 R15: 000000000000001d
[114701.990305] FS:  0000000000000000(0000) GS:ffff8be47fa00000(0000) knlGS:0000000000000000
[114701.990371] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[114701.991164] CR2: 00007f9bf20603c8 CR3: 00000020ec410004 CR4: 00000000003706e0
[114701.991782] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
[114701.992407] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
[114701.993022] Call Trace:
[114701.993596]  dmp_process_stats+0x58e/0x620 [vxdmp]
[114701.994230]  dmp_daemons_loop+0x1a4/0x220 [vxdmp]
[114701.994856]  ? dmp_free_stats_table+0x180/0x180 [vxdmp]
[114701.995473]  ? dmp_lookup_bitmap+0x100/0x100 [vxdmp]
[114701.996065]  kthread+0x134/0x150
[114701.996627]  ? set_kthread_struct+0x50/0x50
[114701.997172]  ret_from_fork+0x35/0x40

Environment

  • Red Hat Enterprise Linux

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