Red Hat Satellite Capsule sync failed with an error "Dynflow::Errors::UnknownError[PulpCertguardClient::ApiError]".

Solution Verified - Updated -

Issue

  • Red Hat Satellite Capsule sync failed with an error "Dynflow::Errors::UnknownError[PulpCertguardClient::ApiError]".

  • Unable to perform Capsule sync after upgrading Red Hat Satellite and Capsule.

  • Capsule sync failing with the following error:

    Dynflow::Errors::UnknownError[PulpCertguardClient::ApiError]

Error message: the server returns an error HTTP status code: 500 Response headers: {"Date"=>"Thu, 28 Dec 2023 
07:52:27 GMT", "Server"=>"gunicorn", "Content-Type"=>"text/html", "X-Frame-Options"=>"DENY", "Content- 
Length"=>"145", "Vary"=>"Cookie", "X-Content-Type-Options"=>"nosniff", "Referrer-Policy"=>"same-origin", 
"Correlation-ID"=>"6516e332-21ae-4f30-8f54-43dfdce531b7", "Access-Control-Expose-Headers"=>"Correlation-ID", "Via"=>"1.1 capsule.example.com", "Connection"=>"close"} Response body: Server Error (500)

Environment

  • Red Hat Satellite 6
  • Red Hat Capsule 6
  • Red Hat Enterprise Linux 8

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