smartd outputs message "Device: XXXX, failed to read SMART values"

Solution Unverified - Updated -

Issue

  • The smartd which is analyzing and monitoring the storage devices outputs the message Device: XXXX, failed to read SMART values.
smartd[1061]: smartd 6.2 2013-07-26 r3841 [x86_64-linux-3.10.0-327.el7.x86_64] (local build)
smartd[1061]: Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
smartd[1061]: Opened configuration file /etc/smartmontools/smartd.conf
smartd[1061]: Configuration file /etc/smartmontools/smartd.conf was parsed, found DEVICESCAN, scanning devices
[...]
smartd[1061]: Device: /dev/bus/0 [megaraid_disk_11], opened
smartd[1061]: Device: /dev/bus/0 [megaraid_disk_11], [TOSHIBA  AL14SEB030N      5704], lu id: 0x500003977843afc1, S/N: Z6X0A20DF8KC, 300 GB
smartd[1061]: Device: /dev/bus/0 [megaraid_disk_11], is SMART capable. Adding to "monitor" list.
smartd[1061]: Monitoring 0 ATA and 3 SCSI devices
smartd[1061]: Device: /dev/bus/0 [megaraid_disk_11], failed to read SMART values
smartd[1061]: Sending warning via /usr/libexec/smartmontools/smartdnotify to root ...
smartd[1061]: Warning via /usr/libexec/smartmontools/smartdnotify to root: successful

Environment

  • Red Hat Enterprise Linux 9
  • Red Hat Enterprise Linux 8
  • Red Hat Enterprise Linux 7
  • Red Hat Enterprise Linux 6
  • Red Hat Enterprise Linux 5

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