Error generating must-gather: No available strategies to copy

Solution Verified - Updated -

Issue

  • During must-gather collection, log messages like the following ones are shown:

    gather output not downloaded: No available strategies to copy
    
    error: unable to download output from pod must-gather-XXXXX: No available strategies to copy
    
    Error running must-gather collection:
      unable to download output from pod must-gather-XXXXX: No available strategies to copy.
    
    WARNING: rsync command not found in path. Please use your package manager to install it.
    WARNING: cannot use tar: tar not available in container
    
  • Running must-gather collection in Windows fails with the following message:

    WARNING: rsync command not found in path.  Download cwRsync for Windows and add it to your PATH.
    

Environment

  • Red Hat OpenShift Container Platform (RHOCP)
    • 4
  • oc CLI
  • Must-gather

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