kernel: ixgbe: The EEPROM checksum is not valid. probe failed with error -5

Solution Verified - Updated -

Environment

  • Red Hat Enterprise Linux
  • Intel 10 Gbps NIC with ixgbe driver

Issue

  • NIC's are not coming up, observing the below logs.
kernel: ixgbe 0000:01:00.0: The EEPROM Checksum Is Not Valid 
kernel: ixgbe: probe of 0000:01:00.0 failed with error -5
kernel: ixgbe 0000:02:00.0: The EEPROM Checksum Is Not Valid 
kernel: ixgbe: probe of 0000:02:00.0 failed with error -5

Resolution

Work with the hardware vendor to assess whether the NIC requires replacement or an updated firmware.

Root Cause

The NIC fails to start due to a hardware issue.

Diagnostic Steps

Examine the /var/log/messages or dmesg logs, driver fails to start NIC as per Issue description.

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