Ceph MDS Troubleshooting - Gather All of the Necessary Logs/Data - OpenShift Data Foundations

Solution Verified - Updated -

Issue

After following various solution articles and product documentation steps, there is now a need to open a BugZilla case and provide Engineering with all the necessary logs needed for analysis. This solution aims to decrease the back-and-forth time between the customer, Support, and Engineering with the goal of streamlining response to the customer by providing Engineering with all of the data that is needed for assessment.

NOTE: This solution is a one-time capture of the current/previous state of CephFS/MDSs. In the event there is an issue still ongoing and the MDSs are in a state where issues such as Slow Requests, Slow Metadata IOs, Failed to Respond to Cache Pressure, Failed to Respond to Cability Releases, etc. are intermittently appearing, a continual data collection script may need to be executed to catch the issues as they appear. Please see the steps outlined in the Ceph Data Capture Scripts in Red Hat OpenShift Data Foundation (RHODF) for more information.

Environment

Red Hat OpenShift Data Foundations (RHODF) v4.x
Red Hat OpenShift Container Storage (RHOCS) v4.x
Red Hat OpenShift Container Platform (RHOCP) v4.x

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