Support and licences for MongoDB on OpenShift

Solution In Progress - Updated -

Environment

  • Red Hat OpenShift Container Platform (RHOCP)
    • 4.x
  • MongoDB Enterprise Operator

Issue

Does Red Hat provide support and licences for the MongoDB Operator?

Resolution

The MongoDB Enterprise Operator is provided by MongoDB and supported by MongoDB. An Enterprise Advanced subscription includes access to the MongoDB Support Portal and Knowledge Base which is backed by a 24x7 global support engineering team, as well as entitlements to use other MongoDB Enterprise tooling like MongoDB Ops Manager, MongoDB Enterprise Operator for Kubernetes, and the MongoDB Connector for BI.

Root Cause

MongoDB is certified for OpenShift but licences and support are provided by MongoDB, not by Red Hat.

This solution is part of Red Hat’s fast-track publication program, providing a huge library of solutions that Red Hat engineers have created while supporting our customers. To give you the knowledge you need the instant it becomes available, these articles may be presented in a raw and unedited form.

Comments