TelemeterClientFailures alerts triggered in RHOCP 4

Solution Verified - Updated -

Issue

  • Starting to receive alerts from RHOCP clusters in AlertManager

    Labels
    alertname = TelemeterClientFailures
    namespace = openshift-monitoring
    openshift_io_alert_source = platform
    prometheus = openshift-monitoring/k8s
    severity = warning
    Annotations
    description = The telemeter client in namespace openshift-monitoring fails 1 of the requests to the telemeter service. Check the logs of the telemeter-client pod with the following command: oc logs -n openshift-monitoring deployment.apps/telemeter-client -c telemeter-client If the telemeter client fails to authenticate with the telemeter service, make sure that the global pull secret is up to date, see https://docs.openshift.com/container-platform/latest/openshift_images/managing_images/using-image-pull-secrets.html#images-update-global-pull-secret_using-image-pull-secrets for more details.
    summary = Telemeter client fails to send metrics
    

Environment

  • Red Hat OpenShift Container Platform (RHOCP)
    • 4

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content