Cannot Install OpenShift Cluster using RHCOS Images from rhcos-redirector.apps.art.xq1c.p1.openshiftapps.com

Solution Unverified - Updated -

Issue

When attempting to install OpenShift, installation fails because the installation program was unable to pull the operating-system image from rhcos-redirector.apps.art.xq1c.p1.openshiftapps.com. The following error message is from a failed attempt on the vSphere platform:

level=info msg=Consuming Openshift Manifests from target directory
level=info msg=Obtaining RHCOS image file from 'https://rhcos-redirector.apps.art.xq1c.p1.openshiftapps.com/art/storage/releases/rhcos-4.10/410.84.202210040010-0/x86_64/rhcos-410.84.202210040010-0-vmware.x86_64.ova?sha256='
level=fatal msg=failed to fetch Terraform Variables: failed to generate asset "Terraform Variables": failed to get vsphere Terraform variables: failed to use cached vsphere image: Get "https://rhcos-redirector.apps.art.xq1c.p1.openshiftapps.com/art/storage/releases/rhcos-4.10/410.84.202210040010-0/x86_64/rhcos-410.84.202210040010-0-vmware.x86_64.ova": dial tcp: lookup rhcos-redirector.apps.art.xq1c.p1.openshiftapps.com on 172.30.0.10:53: no such host
Installer exit with code 1

The issue can occur on any on-prem platform or with baremetal installs, and the error message will vary per platform.

Environment

  • Red Hat OpenShift Container Platform
    • All 4.6 versions
    • 4.7.53 and earlier
    • 4.8.48 and earlier
    • 4.9.44 and earlier
    • 4.10.25 and earlier
  • On-prem and baremetal platforms
    • Azure Stack
    • Bare Meta
    • Nutanix
    • PowerVS
    • RHV
    • vSphere

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