Upgrade to Red Hat Satellite 6.11 failed with error "ERF12-2530 [ProxyAPI::ProxyException]: Unable to detect features ([RestClient::Exceptions::ReadTimeout]"

Solution Verified - Updated -

Issue

  • Either, Upgrading to Red Hat Satellite 6.11 fails with the following error:

    Executing installer 2023-06-25 13:57:28 [ERROR ] [configure] /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[satellite.example.com]: Failed to call refresh: Error making PUT request to https://satellite.example.com/api/v2/smart_proxies/1/refresh: Unable to communicate with the Capsule: ERF12-2530 [ProxyAPI::ProxyException]: Unable to detect features ([RestClient::Exceptions::ReadTimeout]: Timed out reading data from server) for Capsule https://satellite.example.com:9090/v2/features Please check the Capsule is configured and running on the host. Unable to communicate with the Capsule: ERF12-2530 [ProxyAPI::ProxyException]: Unable to detect features ([RestClient::Exceptions::ReadTimeout]: Timed out reading data from server) for Capsule https://satellite.example.com:9090/v2/features Please check the Capsule is configured and running on the host.
    
  • Or, Installation of a new Red Hat Satellite 6.11 instance fails with the following error:

    2022-08-08 13:21:08 [NOTICE] [configure] 1500 configuration steps out of 1625 steps complete.
    2022-08-08 13:21:12 [ERROR ] [configure] 'pulpcore-manager migrate --noinput' returned  instead of one of [0]
    2022-08-08 13:21:12 [ERROR ] [configure] /Stage[main]/Pulpcore::Database/Pulpcore::Admin[migrate --noinput]/Exec[pulpcore-manager migrate --noinput]/returns: change from 'notrun' to ['0'] failed: 'pulpcore-manager migrate --noinput' returned  instead of one of [0]
    2022-08-08 13:21:15 [NOTICE] [configure] System configuration has finished.
    
     There were errors detected during install.
     Please address the errors and re-run the installer to ensure the system is properly configured.
     Failing to do so is likely to result in broken functionality.
    
  • In both scenarios, The value of LANG variable is set to en_US.iso885915.

Environment

  • Red Hat Satellite 6.11 ( and above )

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