When attempting to register a system to Red Hat Satellite or Capsule, the subscription-manager registration process may fail with a "Network error, unable to connect to server" message.
Issue
- When attempting to register a system with Red Hat Satellite or Capsule using the subscription-manager command, the registration process may fail with the error message Network error, unable to connect to server.
- The registration of a new virtual machine to the
Red Hat Satellite6 server cannot be completed. - Encountering certificate issues while attempting to establish a connection to our
Red Hat Satellite6 server. - Encountering a network error while attempting to register the host using subscription-manager.
-
The registration of the system to Red Hat Satellite or Capsule was unsuccessful, and the error message "Network error, unable to connect to server" was displayed by the subscription-manager command.
# subscription-manager register --org="Test" --activationkey="Test_AK" Network error, unable to connect to server. Please see /var/log/rhsm/rhsm.log for more information.2023-03-30 08:41:41,505 [ERROR] subscription-manager:11683:MainThread @managercli.py:218 - Error during registration: [Errno 104] Connection reset by peer 2023-03-30 08:41:41,505 [ERROR] subscription-manager:11683:MainThread @managercli.py:219 - [Errno 104] Connection reset by peer File "/usr/lib64/python3.6/ssl.py", line 648, in do_handshake self._sslobj.do_handshake() ConnectionResetError: [Errno 104] Connection reset by peer2023-03-30 13:44:50,030 [ERROR] subscription-manager:639256:MainThread @managercli.py:218 - Error during registration: [Errno -2] Name or service not known 2023-03-30 13:44:50,031 [ERROR] subscription-manager:639256:MainThread @managercli.py:219 - [Errno -2] Name or service not known File "/usr/lib64/python3.6/socket.py", line 704, in create_connection for res in getaddrinfo(host, port, 0, SOCK_STREAM): File "/usr/lib64/python3.6/socket.py", line 745, in getaddrinfo for res in _socket.getaddrinfo(host, port, family, type, proto, flags):2023-03-30 10:39:14,592 [ERROR] @managercli.py:101 - Error during registration: [Errno 110] Connection timed out 2023-03-30 10:39:14,592 [ERROR] @managercli.py:102 - [Errno 110] Connection timed out2023-03-30 00:15:22,004 [ERROR] subscription-manager:5280:MainThread @managercli.py:217 - Error during registration: ('_ssl.c:602: The handshake operation timed out',) 2023-03-30 00:15:22,005 [ERROR] subscription-manager:5280:MainThread @managercli.py:218 - ('_ssl.c:602: The handshake operation timed out',)File "/usr/lib64/python3.6/ssl.py", line 648, in do_handshake self._sslobj.do_handshake() ssl.SSLError: [SSL: NO_CIPHERS_AVAILABLE] no ciphers available (_ssl.c:897)
Environment
- Red Hat Satellite 6
- Red Hat Capsule 6
- Red Hat Enterprise Linux
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