Error in creating Snapshot Instance and Cinder Volume in horizon

Issue

• Error in creating instance/volume snapshot

• We found the following error in the cinder-volume.log:

           |__Flow 'volume_create_manager': VolumeBackendAPIException: Bad or unexpected response from the storage volume backend API: Error getting domain id from name ProdFlexGenTri: A timeout occurred.
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager Traceback (most recent call last):
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager   File "/usr/lib/python2.7/site-packages/taskflow/engines/action_engine/executor.py", line 53, in _execute_task
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager     result = task.execute(**arguments)
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager   File "/usr/lib/python2.7/site-packages/cinder/volume/flows/manager/create_volume.py", line 1028, in execute
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager     model_update = self._create_raw_volume(volume, **volume_spec)
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager   File "/usr/lib/python2.7/site-packages/cinder/volume/flows/manager/create_volume.py", line 995, in _create_raw_volume
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager     ret = self.driver.create_volume(volume)
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager   File "/usr/lib/python2.7/site-packages/cinder/volume/drivers/dell_emc/scaleio/driver.py", line 390, in create_volume
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager     domain_id = self._get_protection_domain_id(protection_domain_name)
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager   File "/usr/lib/python2.7/site-packages/cinder/volume/drivers/dell_emc/scaleio/driver.py", line 1187, in _get_protection_domain_id
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager     response = self._get_protection_domain_properties(domain_name)
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager   File "/usr/lib/python2.7/site-packages/cinder/volume/drivers/dell_emc/scaleio/driver.py", line 1276, in _get_protection_domain_properties
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager     raise exception.VolumeBackendAPIException(data=msg)
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager VolumeBackendAPIException: Bad or unexpected response from the storage volume backend API: Error getting domain id from name ProdFlexGenTri: A timeout occurred.
2023-05-29 16:17:05.482 48 ERROR cinder.volume.manager