Unable to login on server after 'Leapp upgrade' fail
Issue
- Unable to login with root user and other user
- When the user attempts to log in to the system, they receive a message
login incorrect
and are not prompted for a password. -
After leapp upgrade, the system went down in the dracut emergency shell, Post which preventing the user from logging in on system while booting with any kernel. The following is a sample output for failed upgrade.:
localhost upgrade[775]: ============================================================ localhost upgrade[775]: ERRORS localhost upgrade[775]: ============================================================ localhost upgrade[775]: [ERROR] Actor: dnf_upgrade_transaction localhost upgrade[775]: Message: Cannot obtain data about the DNF configuration localhost upgrade[775]: Summary: localhost upgrade[775]: Stderr: Traceback (most recent call last): localhost upgrade[775]: File "/usr/lib64/python3.6/site-packages/libdnf/error.py", line 14, in swig_import_helper localhost upgrade[775]: return importlib.import_module(mname) localhost upgrade[775]: File "/usr/lib64/python3.6/importlib/__init__.py", line 126, in import_module localhost upgrade[775]: return _bootstrap._gcd_import(name[level:], package, level) localhost upgrade[775]: File "<frozen importlib._bootstrap>", line 994, in _gcd_import localhost upgrade[775]: File "<frozen importlib._bootstrap>", line 971, in _find_and_load localhost upgrade[775]: File "<frozen importlib._bootstrap>", line 955, in _find_and_load_unlocked localhost upgrade[775]: File "<frozen importlib._bootstrap>", line 658, in _load_unlocked localhost upgrade[775]: File "<frozen importlib._bootstrap>", line 571, in module_from_spec localhost upgrade[775]: File "<frozen importlib._bootstrap_external>", line 922, in create_module localhost upgrade[775]: File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed localhost upgrade[775]: ImportError: /lib64/libk5crypto.so.3: undefined symbol: EVP_KDF_ctrl, version OPENSSL_1_1_1b localhost upgrade[775]: localhost upgrade[775]: During handling of the above exception, another exception occurred: localhost upgrade[775]: localhost upgrade[775]: Traceback (most recent call last): localhost upgrade[775]: File "/usr/bin/dnf", line 57, in <module> localhost upgrade[775]: from dnf.cli import main localhost upgrade[775]: File "/usr/lib/python3.6/site-packages/dnf/__init__.py", line 30, in <module> localhost upgrade[775]: import dnf.base localhost upgrade[775]: File "/usr/lib/python3.6/site-packages/dnf/base.py", line 29, in <module> localhost upgrade[775]: import libdnf.transaction localhost upgrade[775]: File "/usr/lib64/python3.6/site-packages/libdnf/__init__.py", line 8, in <module> localhost upgrade[775]: from . import error localhost upgrade[775]: File "/usr/lib64/python3.6/site-packages/libdnf/error.py", line 17, in <module> localhost upgrade[775]: _error = swig_import_helper() localhost upgrade[775]: File "/usr/lib64/python3.6/site-packages/libdnf/error.py", line 16, in swig_import_helper localhost upgrade[775]: return importlib.import_module('_error') localhost upgrade[775]: File "/usr/lib64/python3.6/importlib/__init__.py", line 126, in import_module localhost upgrade[775]: return _bootstrap._gcd_import(name[level:], package, level) localhost upgrade[775]: ModuleNotFoundError: No module named '_error'Vertify no third party library is loaded:
Environment
- Red Hat Enterprise Linux 7
- Red Hat Enterprise Linux 8
- Leapp
Subscriber exclusive content
A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.