Satellite source displays status of Unavailable and rhcd service is running and configured

Solution Verified - Updated -

Issue

  • Red Hat Satellite source on console.redhat.com displays status as Unavailable.
  • rhcd service disconnects from console dot with messages seen in # systemctl status rhcd;

    Apr 18 05:31:22 satellite.example.com rhcd[5064]: [rhcd] 2023/04/18 05:31:22 /builddir/build/BUILD/rhc-0.2.0/cmd/yggd/main.go:247: connection lost unexpectedly: pingresp not received, disconnecting
    Apr 18 05:31:59 satellite.example.com rhcd[5064]: [rhcd] 2023/04/18 05:31:59 /builddir/build/BUILD/rhc-0.2.0/cmd/yggd/mqtt.go:138: published message 42f0621e-adb7-4f18-a3db-b2f1caf5cf9c to topic redhat/insights/2391e99f-1d92-4683-9ea1-02f8a974cd99/control/out
    Apr 18 05:48:59 satellite.example.com rhcd[5064]: [rhcd] 2023/04/18 05:48:59 /builddir/build/BUILD/rhc-0.2.0/cmd/yggd/main.go:247: connection lost unexpectedly: pingresp not received, disconnecting
    Apr 18 05:50:32 satellite.example.com rhcd[5064]: [rhcd] 2023/04/18 05:50:32 /builddir/build/BUILD/rhc-0.2.0/cmd/yggd/mqtt.go:138: published message 21b1d45e-bd95-4816-850c-66956c97c206 to topic redhat/insights/2391e99f-1d92-4683-9ea1-02f8a974cd99/control/out
    
  • rhcd service status does not reflect any disconnects but still reflects Unavailable status in console.redhat.com

Environment

  • Red Hat Satellite 6.11+
  • Red Hat Insights

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