Installation of ODF Managed Service Add-on shows InstallCheckFailed

Solution Verified - Updated -

Environment

  • Red Hat Openshift Service on AWS (ROSA)
  • Red Hat OpenShift Data Foundation Managed Service Consumer (ODF Managed Service Add-on)

Issue

  • Unable to install Red Hat OpenShift Data Foundation Managed Service Consumer Add-on
  • Red Hat OpenShift Data Foundation Managed Service Consumer Add-on shows InstallCheckFailed

Resolution

If you encounter this issue in your environment, open a support case in the Red Hat Customer Portal.

Diagnostic Steps

Check for the Add-on status:

❯ oc get addon
NAME           STATUS   AGE
ocs-consumer   Ready    1d

Check if all pods in openshift-storage namespace are running and presenting health status

oc get pod -n openshift-storage

Check if both storagecluster and cephcluster are health:

oc get storagecluster -n openshift-storage
NAME                 AGE    PHASE   EXTERNAL   CREATED AT             VERSION
ocs-storagecluster   1d   Ready   true       2023-05-02T15:20:25Z

$ oc get cephcluster -n openshift-storage
NAME                             DATADIRHOSTPATH   MONCOUNT   AGE    PHASE       MESSAGE                          HEALTH      EXTERNAL
ocs-storagecluster-cephcluster                                1d   Connected   Cluster connected successfully   HEALTH_OK   true

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