Satellite 6.9 Capsule sync fails with error PLP0000: Importer indicated a failed response (Katello::Errors::PulpError)

Solution Verified - Updated -

Issue

  • Manual and automated capsule sync fails to complete, generating the following error and traceback on the Satellite server.

    [root@satellite ~]# less /var/log/foreman/production.log
    2022-11-21T17:01:45 [E|bac|] PLP0000: Importer indicated a failed response (Katello::Errors::PulpError)
     | /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.18.1.46/app/lib/actions/pulp/abstract_async_task.rb:121:in `block in external_task='
     | /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.18.1.46/app/lib/actions/pulp/abstract_async_task.rb:119:in `each'
     | /opt/theforeman/tfm/root/usr/share/gems/gems/katello-3.18.1.46/app/lib/actions/pulp/abstract_async_task.rb:119:in `external_task='
     | /opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.8/lib/dynflow/action/polling.rb:100:in `poll_external_task_with_rescue'
     | /opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.8/lib/dynflow/action/polling.rb:22:in `run'
     | /opt/theforeman/tfm/root/usr/share/gems/gems/dynflow-1.4.8/lib/dynflow/action/cancellable.rb:14:in `run'
    

Environment

  • Red Hat Satellite 6.9
  • satellite-6.9.7-1.el7sat.noarch
  • satellite-capsule-6.9.3-1.el7sat.noarch

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