Loki timed out after 30000ms in RHOCP 4

Solution Verified - Updated -

Issue

  • Querying logs in the OCP Console returns timed out after 30 seconds with the error:

    LOG: Request: /api/proxy/plugin/logging-view-plugin/backend/api/logs/v1/application/loki/api/v1/query_range?query=sum+by+%28level%29+%28count_over_time%28%7B+log_type%3D%7E%22.%2B%22+%7D+%7C+json+%5B1h%5D%29%29&start=1669969260000000000&end=1670228460000000000&step=1h timed out after 30000ms.
    

Environment

  • Red Hat OpenShift Container Platform (RHOCP)
    • 4
  • Red Hat OpenShift Logging (RHOL)
    • 5
  • Loki
  • RHOCP Console

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