After updating Firefox, Firefox cannot be started with libxul.so error

Solution Verified - Updated -

Issue

  • If Firefox(and the dependency package systemd)are updated to the latest version (RHEL 7.9) in the RHEL 7.1 environment, you will not be able to start Firefox, and it shows:
XPCOMGlueLoad error for file /usr/lib64/firefox/libxul.so:
/usr/lib64/firefox/libxul.so: undefined symbol: gdk_window_get_scale_factor
Couldn't load XPCOM.

Environment

  • Red Hat Enterprise Linux 7.1

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content