HPE ProLiant servers crash due to fatal MCE upon shutting down Broadcom NetXreme Gigabit ethernet device running with bnxt_en driver
Issue
- HPE ProLiant servers crash due to fatal MCE upon shutting down Broadcom NetXreme Gigabit ethernet device running with bnxt_en driver
[ 383.929302] core: [Hardware Error]: CPU 0: Machine Check Exception: 5 Bank 6: bb80000000000e0b
[ 383.929303] core: [Hardware Error]: RIP !INEXACT! 10:<ffffffff9cfa730b> {intel_idle+0x6b/0xb0}
[ 383.929304] core: [Hardware Error]: TSC 140d3b93d02 MISC 36000000 PPIN f5929bf1518b4cf
[ 383.929306] core: [Hardware Error]: PROCESSOR 0:50657 TIME 1668500650 SOCKET 0 APIC 0 microcode 5003302
[ 383.929307] core: [Hardware Error]: Run the above through 'mcelog --ascii'
[ 383.929307] core: [Hardware Error]: Machine check: Processor context corrupt
[ 383.929308] Kernel panic - not syncing: Fatal machine check
- iLO Integrated Management Log (IML) may display either one or both of the following:
Uncorrectable Machine Check Exception (Processor 1, APIC ID 0x00000000,Bank 0x00000006, Status 0xBB800000'00000E0B, Address 0x00000000'00000000,Misc 0x00000000'11100000).
Uncorrectable PCI Express Error Detected. Slot 3 (Segment 0x0, Bus 0x13,Device 0x0, Function 0x1). Uncorrectable Error Status: 0x100000
Environment
- Red Hat Enterprise Linux 8.6 - kernel-4.18.0-372.26.1.el8_6
- Red Hat OpenShift Container Platform 4.11
- Red Hat Enterprise Linux CoreOS - kernel-4.18.0-372.26.1.el8_6
- HPE ProLiant Servers running with the following kernel inbox bnxt_en driver
crash> module.name,version,srcversion,sig_ok ffffffffc0545640
name = "bnxt_en\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000\000",
version = 0xffff97b307be49a8 "1.10.1",
srcversion = 0xffff97b4f157eae0 "823411F631A11DF7B566433",
sig_ok = true,
- HPE ProLiant Servers running with any of the following network adapters:
- HPE Ethernet 10Gb 2-port SFP+ BCM57414 Adapter
- HPE Ethernet 10Gb 2-port FLR-SFP+ BCM57414 Adapter
- HPE Ethernet 10Gb 2-port BASE-T BCM57416 Adapter
- HPE Ethernet 10Gb 2-port FLR-T BCM57416 Adapter
- HPE Ethernet 10Gb 2-port BASE-T BCM57416 Adapter
- HPE Ethernet 10/25Gb 2-port FLR-SFP28 BCM57414 Adapter
- HPE Ethernet 10/25Gb 2-port SFP28 BCM57414 Adapter
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